Privacy Policy

 

TSH, LLC ("TSH") is committed to protecting your privacy and we encourage you to read and learn more about the terms of our privacy policy ("Privacy Policy"). By visiting and using TSH's online website (collectively, including all content and functionality available through the http://www.trybounce.com domain name, the "Site"), or mobile application (the "App"), submitting information or using any of our services (the "Service"), you (the terms "you", "your" and "yours," shall refer to any and all users of the Site and App (the "User")) acknowledge that you accept the practices and policies outlined in this Privacy Policy. Terms not defined herein shall have the meaning as provided in TSH's Terms of Service, found at http://www.trybounce.com/terms, and incorporated herein.

 

WE MAY MODIFY THIS PRIVACY POLICY AT ANY TIME, IN OUR SOLE DISCRETION, AND SUCH MODIFICATION SHALL BE EFFECTIVE IMMEDIATELY UPON EITHER POSTING OF THE MODIFIED PRIVACY POLICY ON THE SITE, ON THE APP, OR NOTIFYING YOU. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is collected. YOU AGREE TO REVIEW THIS PRIVACY POLICY PERIODICALLY TO ENSURE THAT YOU ARE AWARE OF ANY MODIFICATIONS. YOUR CONTINUED ACCESS OR USE OF THE SITE, APP AND/OR SOFTWARE SHALL BE DEEMED YOUR CONCLUSIVE ACCEPTANCE OF THE MODIFIED PRIVACY POLICY.

 

This Privacy Policy is effective as of April 15th, 2018.


Information Covered in This Privacy Policy. This Privacy Policy covers our treatment of Personal Information (as defined herein) and General Information (as defined herein) that we gather when you access the Site and/or App and when you use any part of the Service. This Privacy Policy also covers information we may share with our business partners. This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage. Unless otherwise set forth in the Agreement or this Privacy Policy, we do not post or share your Personal Information with any third party.

 

Collection of Your Information. In order to access the Service, you will be required to register for a Bounce Account. You may register for a Bounce Account by (A) providing certain personally identifiable information (“Personal Information”) such as, your name, e-mail address, Phone Number, and address,, and (B) by allowing us to access your name and other profile information through an existing Facebook account (the “FB Website”, and your FB Website profile, the “FB Website Profile”). It is your responsibility to give us current, complete, truthful and accurate information, including Personal Information and information related to your FB Website Profile, and to keep such information up to date. We will not be responsible for any problems or liability related to inaccurate or incomplete Personal Information and/or FB Website Profile, whether due to your failure to update such Personal Information and/or FB Website Profile or otherwise. In providing us with your FB Website Profile, you agree to allow us to access the FB Website and authorize the FB Website to share with us certain information, including, but not limited to, your first name, your FB Website user profile picture, your friend's list, pages you are a fan of, your gender, and the networks to which you belong (collectively, your “General Information”). In addition to the Personal Information and General Information, we may collect the following information you provide (collectively with Personal Information and General Information, the “Information”):

 

·      Information from publicly accessible sources on the Site or the App.

·      Certain standard browser information, such as your browser type, IP address, and access times.

 

In using and/or accessing the Services, you expressly authorize us to collect and use your Information in connection with the Services. To the extent you share information from your contacts list and information, whether from your FB Website Profile or your mobile device, you agree that we may, but are not obligated to, upload such contacts list and/or information to our servers in connection with providing the Services. You further acknowledge and agree that we may, but are not obligated to, maintain copies of your Information indefinitely, or delete any or all Information, at our sole discretion. When you receive promotional e-mails or newsletters from us, if any, we may use customized links or similar technologies to determine whether such newsletters or e-mail has been opened and which links you click. This information is used to provide you more focused e-mail communications and/or other information.

 

Use of Your Personal Information. We collect and use your Information to operate and improve the Site and the App and better deliver the Services. These uses may include performing analysis aimed at improving the Service; making the Site, the App or Services more user-friendly by reducing the need for you to repeatedly enter the same information; and displaying advertising and content that are tailored to your preferences and interests. We may support the Site, the App and the Service by advertising, and accordingly, we may use some of the information collected in order to customize the advertisements to your interests and preferences.  However, the process of selecting customized ads tailored to you will use data that does not personally identify you, such as using demographic data such as ZIP code. We may also use your Information to communicate with you, such as providing you with mandatory notices or discretionary notices about the Service. From time to time, we may also send you surveys or promotional mailings to inform you of other products or services available from TSH and its affiliates. TSH is headquartered in the United States of America. Information may be accessed by us or transferred to us in the United States or to our affiliates, business partners, or service providers elsewhere in the world. By providing us with Information, you consent to this transfer. We will protect the privacy and security of Information according to our Privacy Policy, regardless of where it is processed or stored. We will not knowingly use, display, or share any of your Information in a manner inconsistent with the privacy settings and policies of the FB Website (collectively, the “FB Policies”) which you registered through (including, for Facebook accounts, Facebook’s Statement of Rights and Responsibilities, currently accessible at http://www.facebook.com/terms.php). We advise you to carefully read the terms of use and FB Policies that you access the Services through. It is your responsibility to read and accept the respective FB Policies prior to accessing and using the Services.

 

Delete Personal Data from Platform. You can remove all personal data from Bounce by taking the following actions:

Additionally, at any time you can request to have all personal data removed by sending an email to hello@trybounce.com

Both stated actions will remove all of your data and cannot be undone.

 

Disclosing of Your Personal Information to Third Parties. Except as described in this Privacy Policy, we do not sell, rent, lease or disclose your Personal Information. Your Personal Information will be used only by TSH and its controlled subsidiaries and affiliates, and your Personal Information will not be disclosed to any other third party without your consent and except as follows:

 

(A)          We may hire other companies to provide limited administrative and communication services on our behalf, such as hosting Sites, the processing and delivery of mailings or providing customer support. We have the right to disclose your Personal Information to these third party companies for the purpose of administering and maintaining the Site and App’s features, functions and operations. Those companies will be permitted to obtain only such Personal Information as necessary for them to deliver the respective services, and we do not authorize these companies to use your Personal Information except for the sole purpose of providing those services requested by us.

 

(B)          You understand and agree that we may access and/or disclose Personal Information about you or your Bounce Account without your prior consent if we have a good faith belief that such action is necessary to: (1) comply with legal process or other legal requirements of any governmental authority; (2) protect and defend the rights or property of TSH (including the enforcement of our agreements); (3) enforce the terms of the Agreement or this Privacy Policy; (4) operate or conduct maintenance and repair of the Site, the App or equipment as authorized by law; (5) act in urgent circumstances to protect the personal safety of other Users or members of the public; or (6) comply with a bankruptcy, merger, acquisition, transfer of control, joint venture of other business combination. We are not required to question or contest the validity of any search warrant, subpoena or other similar governmental request that we receive. In some cases, we may choose to buy or sell assets. In these types of transactions, user information is typically one of the business assets that is transferred. Moreover, if TSH, or substantially all of its assets, were acquired, user information would be one of the assets that are transferred or acquired by a third party. You acknowledge that such transfers may occur and that any acquirer of TSH may continue to use your Information as set forth in this Privacy Policy.

 

(C)          For online payments, we may use the payment services provided by third-party service provider (the “Processor”) (e.g., Stripe, Bill.com, etc.). If we use a Processor, we will not process, record, or maintain your Credit Card or bank account information, and all of your information is stored securely on such Processor’s database. For more information on how payments are handled, or to understand the data security and privacy afforded such information, please refer to the Processor’s Terms of Use and the Processor’s privacy policy. We may at times change our third-party payment processor. The processing of payments will be subject to the terms, conditions and privacy policies of such third-party payment processor.

 

By accessing your Bounce Account, you may choose to share your Personal Information with select TSH partners so that they can contact you about their respective products, services or offers.

 

Security of Your Personal Information. The Personal Information TSH collects is securely stored within our database, and we use standard, industry-wide practices such as firewalls, encryption, and (in certain areas) Secure Socket Layers (“SSL”) for protecting your information. However, as effective as encryption technology is, no security system is impenetrable. TSH cannot guarantee the security of our database, nor can we guarantee that information you supply won't be intercepted while being transmitted to TSH over the Internet. TSH recommends that you not disclose your password to anyone.  

 

Information Collected Automatically. We may receive and store certain types of information whenever you interact with the Site, the App and/or Service. We may choose to automatically receive and record information on our server logs from your browser including your IP address, cookie information, and the page you requested. We use "cookies" to collect non-personal data and information. Cookies are small text files a Site uses to recognize repeat users and is typically placed on your hard disk by a web page server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. The way cookies function is by assigning a number to the user that has no meaning outside of the assigning Site. You should be aware that we cannot control the use of cookies (or the resulting information) by our third-party partners or advertisers. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to sign in or use other interactive features of the Site and Service that depend on cookies. In addition, we may use third party analytics providers and products to obtain, compile and analyze Information about how Users are using and interacting with TSH and/or the Services. We may provide Information to these analytics providers for the purpose of obtaining statistics and other information about how users are using and interacting with TSH. These analytics providers may use a variety of established or new tracking technologies or tools (including, without limitation, cookies, web beacons, HTTP cache, local shared objects and persistent identifiers) to recognize your computer or device and/or to collect or compile this information. We have no control over the technologies, tools or practices of the third parties that providing analytics products and services to us.

GPS Location Information. From the permission system on your mobile operating system, we request permission for the App’s collection of your GPS location from your device. If you initially permit the collection of this information, you can later disable it by changing the location settings on your mobile device. However, you understand that your ability to use certain features of our Services will be limited if you do so.

Collection and Use of Children's Personal Information. The Site, the App, and the Services are intended for general audiences, and TSH does not knowingly collect any Personal Information from children. During the registration process for a Bounce Account, TSH does collect age information, and if users identify themselves as under 18 years of age, TSH will block such users from providing personal information.

 

E-mail Communications. Upon registration for a Bounce Account or using the Services, we may send you daily or weekly e-mails. If you do not want to receive e-mail or other mail from us, please notify us by e-mail at support@trybounce.com and include sufficient information for us to identify your Bounce Account, including your name, email address and the specifics of your request. However, after you unsubscribe to cease receiving e-mails, TSH may still contact you via e-mail for administrative or informational purposes, including messages regarding the administration of your Bounce Account and/or any services or events to which you have registered.

 

Advertisements Displayed by Third Parties. We may allow third-party ad serving companies, including ad networks, to display advertisements on the Site and/or App. Ad serving companies may place a persistent cookie on your computer in order to recognize your computer each time they display an online advertisement to you, and as such, they may be able to compile information over time about whether you reviewed or clicked on advertisements they display.  These companies may use this information to display targeted advertisements and may associate this information with your subsequent visits, purchases or other activities on participating advertisers’ Sites.  We have no access to or control over cookies of these links to other websites and organizations, nor do we have control over or access to cookies by our third-party partners or advertisers. This Privacy Policy does not cover any use of Personal Information that a third-party advertiser or ad server may collect from you.

 


Questions or Comments Regarding this Privacy Policy. TSH welcomes any questions or comments you may have regarding this Privacy Policy or if you do not understand any information about how we collect, maintain, use, or share your Personal Information. Any such questions or comments should be submitted via email to support@trybounce.com. We will make every effort to resolve or answer your concern.